Shop USA Kenya - About Us

About Shop USA

ShopUSA was founded in 2013 with an evidence that millions of Kenyans would prefer to pay a few more shillings to get better quality product than obvious low quality and replica/fake products from China. While "Made in China" does not always equal to poor quality, items made in China for USA & UK market are of better quality and value. This evidence brought about several questions: -

What if we could come up with an exclusive online store focusing on high end quality products and exceptional customer service? Would we make our customers happy? What if wefocused on quality instead of quantity; excellence in customer service and satisfaction, would we win the hearts of our customers? These questions demanded answers. Shop USA was born.

Shop USA Core Values: CIRCLES of BusinessExcellence.

Customers & vendors are our life blood of our business. Without our customers, we have no business. Shop USA core values are built with customer needs at the center of everything we do. Our core principles built around our customers makes our 7 (Seven) CIRCLES of Business Excallence.

  1. Compassion: We will conduct business and deliver services in a spirit of compassion, friendliness, love and concern to our customers and vendors.
  2. Integrity: We will be integral, honest and trustworthy in everything we do.
  3. Respect: We will treat everyone with respect and fairly regardless of their religion, age, ethnicity or political opinion.
  4. Collaboration: We will work together with our customers, vendors and institutions in our area of service.
  5. Leadership: We will create, maintain and defent a servernt centered leadership. Our people, our leaders, our business.
  6. Excellence: We will provide high standards of goods, services and customer service.
  7. Servanthood: We will serve our customers to exceed their expectations. Only then we will be successful.

Mission:

To be the most customer centered business without compromising quality

Vision:

  1. To create a new culture of customer & society centrism
  2. To empower 1 million women in business across Africa
  3. To be African leaders in eCommerce.

Favourite Verse: James 2:26

“For as the body without the spirit is dead, so faith without works is dead also.”

Favourite Quote:

"The future rewards those who press on. I don't have time to feel sorry for myself. I don't have time to complain. I'm going to press on"
   ---Barack Obama

 

To all of you, from all of us at Shop USA Store - We are happy to be associated with you!

Shop USA Team